Last updated: August 2026
Hygienic Cladding Outlet respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it and your rights.
Who We Are
Hygienic Cladding Outlet is operated by Hygienic Cladding Outlet Limited, registered in England and Wales under company number 17104140.
Registered address: Unit 2 Winchester Business Park, Broad Lane, Bradford, BD4 8NY
Email: info@hygienic-cladding.com
Telephone: 01274 557103
For data protection purposes, Hygienic Cladding Outlet Limited is the data controller.
Information We Collect
When you use our website, place an order, request samples or contact us, we may collect information including:
- Your name and contact details
- Billing and delivery addresses
- Order and transaction information
- Email address and telephone number
- Information submitted through forms or enquiries
- Technical information about how you use our website
- Marketing preferences
Payment information may be processed securely by our payment providers. We do not necessarily receive or store your full payment card details.
How We Use Your Information
We may use your personal information to:
- Process and deliver your orders
- Take payments and issue refunds
- Send order and delivery updates
- Provide free samples or requested information
- Respond to questions and customer service enquiries
- Manage returns, complaints and warranties
- Prevent fraud and protect our website
- Improve our products, services and website
- Meet our legal and accounting obligations
- Send marketing communications where we have a lawful basis to do so
We only use personal information where we have a lawful basis under applicable data protection legislation.
Sharing Your Information
We may share information where necessary with trusted third parties that help us operate our business, such as:
- Payment providers
- Delivery and courier companies
- Website and hosting providers
- IT and technical service providers
- Email and marketing platforms
- Analytics providers
- Professional advisers and authorities where legally required
We only share information where necessary and do not sell your personal information.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, tax, accounting and regulatory requirements.
Different types of information may therefore be retained for different periods.
Marketing
Where permitted, we may contact you about products, offers or information we think may be of interest.
You can unsubscribe from marketing emails at any time using the unsubscribe link within the email or by contacting us.
You will still receive essential communications relating to orders you’ve placed with us.
Cookies
Our website uses cookies and similar technologies to help it function correctly and understand how visitors use the site.
Cookies may include:
Essential cookies – required for functions such as shopping baskets, checkout, security and website operation.
Analytics cookies – help us understand how visitors use our website so we can improve it.
Functionality cookies – remember certain choices or preferences to improve your experience.
Advertising or marketing cookies – may be used to measure advertising performance and provide more relevant advertising where applicable.
Where required by law, non-essential cookies will only be used after you have provided your consent.
You can manage your cookie preferences through our cookie consent controls and, where applicable, through your browser settings.
Your Rights
Under UK data protection law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Request deletion of your information in certain circumstances
- Restrict or object to certain processing
- Request transfer of certain information
- Withdraw consent where processing relies on consent
These rights are subject to certain legal conditions and exemptions.
To exercise your rights, please contact us using the details below.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based service can guarantee absolute security.
Third-Party Links
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, services or legal requirements.
The latest version will always be available on this page.
Contact Us
If you have any questions about this policy or how we use your personal information, please contact:
Hygienic Cladding Outlet
Hygienic Cladding Outlet Limited
Unit 2 Winchester Business Park, Broad Lane, Bradford, BD4 8NY
Email: info@hygienic-cladding.com
Telephone: 01274 557103